Generally, we ship by Canada Post.
Depending upon what you're purchasing, different options
exist. We ensure that your item is packed
appropriately for delivery. Things seem to be
changing all the time. Delivery costs and options
are different depending upon where you live. Be
assured that we try to provide a balance between cost,
time for delivery, and safety. If you need your
package immediately, let us know... but be prepared to
pay a higher cost.
We try to ship twice a week, but
remember, we're not a large corporation with a staff of
support people. We do our best to pack and ship in
a timely fashion, but delays do come up from time to
time. We ask you to be patient with your shipment.
Shipping to another country is straight forward, but is
not as quick as domestic delivery.
Typical Shipping Options Include:
Generally used for most packages to the United States
that weigh more than 1kg. Usually clocks and
heavier parts. We have also found this to be
a good option for sending lighter items where insurance
and traceability is important. This is usually a
few dollars less than Express.
Generally used for most watch and some parts orders.
Express Post is a few dollars more but includes Insurance, is a bit faster, and it's traceable.
It's one of our preferences for watches.
Ground and Air Services
Basic Postal service is available for those people not
wishing to pay the extra few dollars for Express
There is no insurance and it is not traceable. We
do not accept responsibility for this option.
It's fine for most items, but we suggest for more
expensive purchases, you choose a traceable option.
Ground and Air are not traceable so you take your chances.
Other Delivery Options:
In some cases, mailing is not an option. Large
clocks may not be shippable. In those cases, other
options are possible, including personal delivery to a
number of border points.
Courier and similar options exist. They are
typically more costly. Talk to us if you require
this type of service.
Please be patient with your shipment
from Canada. We've had a item or
two show up late, but never had one go
astray yet. We guarantee your
item will arrive. Be reasonable
though. The Post Office usually
quotes 10-15 business days on normal